Torrance, CA – June1, 2006–TRENDnet, a best-in-classnetworking manufacturer of wired and wireless networking solutions announced todaythat starting June 1, 2006 the company will extend its post-sales customerservice by adding a 24/7 technical support number accessible worldwide, anytime of day in both English and Spanish. In addition, leading European marketsincluding Germany, France, Italy,Spain, Switzerland and the UK will have toll-free access toTRENDnet’s technical support with assistance available in French and German.
The move is an extension of TRENDnet’s recentcommitment to offer 24/7 Toll-Free technical support for U.S. andCanadian customers. The dedication of resources is intended to increase worldwidecustomer satisfaction by ensuring TRENDnet customers have a successful set-up andout-of-the-box experience. The popularity of wireless networking across theworld has attracted customers new to networking technology. As easy asnetworking has become, from time to time customers will need a little extrahelp. Combined with some of the longest warranty periods in the industry, thenew level of phone and email support will help assure potential TRENDnetcustomers that the company is 100% behind its products.
“With a partner network that extends to over 110countries, the move to worldwide phone support for our products is a necessarystep,” said Sonny Su, Director ofTechnology. “For over 16 years, we have been focused on helping our customersget the most out of our solutions. We see the results of these efforts in highloyalty and satisfaction by our existing customers. The additional supportprovides clear returns for customers, TRENDnet and our partners.”
Calling from Germany,France, Italy, Spain,Switzerland or the UK, customers will receive Toll-Free support bydialing 00 800 60 76 76 67; Netherlands020 504 05 35; and the rest of the world + 31 20 504 05 35. In addition, Germanand French language support will be available from 11:00 am ~ 8:00pm, Monday ~Friday, Middle European time.
TRENDnet is a global provider of award-winning networking and surveillance solutions to small and medium-sized businesses, as well as home office users. Building networking solutions since 1990, TRENDnet enables users to share broadband access, multimedia content, and networked peripherals for true anywhere connectivity. TRENDnet's diverse product portfolio includes PoE, switches, Industrial, IP cameras, NVRs, fiber, Powerline, wireless, KVM, USB, and more. To learn more about TRENDnet, please visit www.trendnet.com.
TRENDnet
20675 Manhattan Place
Torrance, CA 90501
USA
(310) 961-5500
PR@trendnet.com
Sales Department
(888) 326-6061
sales@trendnet.com