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RMA procedures for USB license key
FAQ ID: 1881 Product: Vortex IP Updated:7/9/2009 2:11:39 PM
  1. TRENDnet offers customers to return the physically damaged key within 5 years with the replacement fee of $30 USD + shipping and handling fee depends on the destination.

  2. TRENDnet offers customers to return the data corrupted key within 2 years Free with shipping and handling fee depends on the destination.

  3. TRENDnet offers customers to return the data corrupted key after 2 years and up to 5 years with the replacement fee of $30 USD + shipping and handling fee depends on the destination.

  4. TRENDnet does not offer warranty after 5 years from the invoice issued date

  5. Vortex will take over the warranty support after 5 years from the invoice issued date by TRENDnet

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