TRENDnet Launches Unlimited, Toll Free 24/7 Technical Support
TRENDnet (3/24/2006)

Torrance, CA – March 24, 2006–TRENDnet, a best-in-class networking manufacturer of wired and wireless networking solutions announced as of today the company is providing unlimited, toll-free post-sale technical support for all customers calling from any of the 48 contiguous states and Canada in both English and Spanish.

The move is intended to increase the level of support and customer satisfaction for TRENDnet customers by ensuring they have a successful set-up experience out-of-the-box. In particular, the popularity of wireless networking and TRENDnet’s growth in U.S. and Canadian retail channels has attracted a large number of buyers who are new to networking technology. By offering assistance 24 hours a day, after normal business hours, customers can have any of their questions answered any time of day, 365 days a year. Support will be provided via email, phone and helpdesk requests.

“Our continued growth in the retail market has clearly exposed a need to provide 24/7 technical support,” said Sonny Su, Director of Technology. “Our initial focus will be on offering support for the North American market, but over the coming months we will expand support to our other leading markets around the world as well.”

The new toll-free technical support number, 866-845-3673, went live on March 16, 2006 at 6:00AM and is currently available for all customers in the regions supported.

TRENDnet intends to offer Toll-Free technical support for select European countries beginning June 1, 2006 and by May 1, 2006 a worldwide, 24/7 access number with language support for both Spanish and English is scheduled to go live as well.



Presentazione di TRENDnet, Inc.

TRENDnet è un fornitore globale di soluzioni vincenti per le reti dati e la videosorveglianza dedicate a piccole-medie imprese e a utenti domestici. Grazie alle soluzioni per il networking che produce dal 1990, TRENDnet permette ai suoi utenti di condividere accessi a larga banda, contenuti multimediali e periferiche di rete, per una connettività affidabile ovunque. L’ampia gamma di prodotti TRENDnet comprende soluzioni wireless, telecamere IP, switch, Power over Ethernet (PoE), fibra, dispositivi gigabit, domotica, videoregistratori di rete (NVR), prodotti KVM (tastiere/video/mouse), print server, powerline, media server NAS, accessori multimediali e molto altro. Per maggiori informazioni su TRENDnet, visitate il sito www.trendnet.com.

Contatti:
TRENDnet
20675 Manhattan Place
Torrance, CA 90501
USA
Reparto Marketing
(310) 961-5500
PR@trendnet.com

Reparto Vendite
(888) 326-6061
sales@trendnet.com