You can reset a TRENDnet NVR/DVR from within the web based management GUI under the Advanced > System > Maintenance page. You can also reset the NVR/DVR from the stand-alone console interface under the Menu > Maintenance > Default page. If you have forgotten the password, TRENDnet NVR/DVR systems require support interaction to reset them. Consult the user's guide for the proper reset procedure.