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If your mouse is not responding, not detected or there is a mouse error check the following:
FAQ ID: 945 Product: TK-1601RUpdated:3/14/2006 6:07:30 PM
- Make sure that your mouse is properly connected to the computer and to the KVM Switch. Check that your mouse is plugged into the PS/2 mouse port and not the PS/2 keyboard port.
- Connect your mouse to the computer directly to verify that it is working
- If you are having trouble with the mouse movement, try resetting the Switch by pressing Scroll Lock + Scroll Lock + End.
- Make sure that you do not move the mouse or press any mouse buttons when Switching from one PC to another.
- Try resetting the mouse by unplugging it from the KVM for approximately 5 seconds and reconnect it.
Related FAQs:
- Do I need to use the included external AC adapter?
- Will the KVM switch restore the keyboard settings when switching between computers?
- Can I connect and disconnect the PS/2 cables while the computers are turned on?
- How do I switch from one computer to another with the KVM switch?
- What is the maximum cable length for my KVM?
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