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There are 28 questions found in this category:

  1. How to setup the Internet Camera for Remote Viewing over the Internet
    OverviewPlease ensure you have followed the quick installation guide and have the camera setup and accessible on your home/office network. The following instructions are going to outline how to make a SecurView camera accessible over the Internet. We will start by assigning a unique static IP addres...
  2. Why is it when I tell the camera to auto patrol, it only pans through the positions once?
    The camera is only designed to go through the positions once. If it were to have the camera pan continuously, it would quickly burn out the motor. ...
  3. How can I change the pan & tilt steps of the camera?
    Log into the camera by entering the camera's IP address into your web browser.  The default IP address is https://192.168.10.30.  The default username and password are both "admin". Click on Setup then click on PAN/TILT on the left hand side.  On this page you can change the steps from 1 to 20 fo...
  4. Why are pan & tilt controls missing in my web browser?
    The pan & tilt controls are Active X reliant. You must use IE 6 or later to control pan and tilt functions. In addition, the pan & tilt controls are also not available if you are logged into the camera with a guest account. ...
  5. How can I change the video resolution of the TV-IP410 (w)?
    Log into the camera by entering the camera's IP address into your web browser.  The default IP address is https://192.168.10.30.  The default username and password are both "admin". Once logged into the camera click on Setup>Video> Video. This page allows you to change the Video's resolutio...
  6. How can I adjust the video settings of the TV-IP410W (w)?
    Log into the camera by entering the camera's IP address into your browser.  The default IP address is https://192.168.10.30.  The default username and password are both "admin". Once logged into the camera click on Setup>Video> Camera.  This page allows you can adjust the Brightness, Contra...
  7. I am unable to use the ftp and email option. When using "test" I get the message Test Failed!! Error:
    The camera must be configured properly to have Internet access.  This includes making sure you have entered a valid default gateway address for the camera and valid DNS server entries to ensure it can resolve names.  Unfortunately the camera does not support SSL.  If the mail server requires SSL t...
  8. Will my camera work with other software?
    TRENDnet offers TREDnet VortexIP, an advanced Server-based IP camera management software solution designed for small, medium and large enterprise applications and packed full of advanced security features.    You can find more information regarding TRENDnet VortexIP here. https://www.TRENDnet.com...
  9. Can I use SecurView with cameras that use IPView Pro?
    Unfortunately the cameras from different families do not share a common application and cannot be used together.  SecurView cameras will not function in IPView Pro and vice versa. We do offer TRENDnet VortexIP as a software solution for our cameras.  You can find information regarding TRENDnet Vort...
  10. What ports do I need to open in my router or firewall to view the camera from a remote location?
    By default the camera uses TCP port 80. Forward this port in your router or firewall to the cameras IP address. ...
  11. Can I use SecurView with a Mac?
    Unfortunately SecurView is not compatible with Macintosh operating systems.
  12. How can I setup the camera using a Macintosh?
    The camera can be configured from a Macintosh through its web-based configuration page.  The camera's web configuration page can be reached by entering its IP address into a web browser.  For example, if the IP address is 192.168.10.30 you would access it by opening your web browser and entering htt...
  13. How can I configure my TV-IP410 (w) through the web-based configuration?
    The camera's web configuration page can be reached by entering its IP address into a web browser.  For example, if the IP address is 192.168.10.30 you would access it by opening Internet Explorer and entering https://192.168.10.30 into the address line....
  14. What is the default IP address of my TV-IP410 (w)?
    The camera by default is configured to receive an IP address via DHCP. If it is unable to receive an IP address via DHCP it will default to 192.168.10.30. You can use the IP Setup Utility to find and change the IP address of the camera as well. ...
  15. How do I setup motion detected recording?
    Log into the camera and click on Setup.  Click on Motion Detect on the left hand side.  On this page you can setup two motion detection windows.   Under "Window" you can select either 1 or 2.  Place a check in "Enable" to turn on motion detection.    You can adjust the threshold for each window indi...
  16. How do I upgrade the firmware of my camera?
    Warning: Firmware upgrade failure may permanently damage the unit and cause it to malfunction. Do not interrupt the firmware upgrade process by disconnecting it from the network or unplugging its power from the power outlet once the firmware upgrade process has begun. Never perform a firmware upgr...
  17. Can my TV-IP410 (w) series camera use Power over Ethernet?
    The TV-IP410 (w) is not a PoE device. However, you can use an injector and splitter combination for a PoE solution. Injector: TPE-101i https://www.TRENDnet.com/products/product-detail.asp?prod=105_TPE-101I Splitter: TPE-102s https://www.TRENDnet.com/products/product-detail.asp?prod=100_TPE-10...
  18. How do I configure my camera to email snapshots?
    Log into the camera and click on Setup then click on Event Server>Email on the left hand side.   Enter your email server and user information here.  After applying the email server information click on Event Config on the left hand side.   You have three options, Motion Detection, Scheduled u...
  19. How do I configure my camera to upload snapshots to an FTP server?
    Log into the camera and click on Setup then click on Event Server>FTP on the left hand side. Enter your FTP server information here.   After applying the FTP server information click on Event Config on the left hand side.   You have three options, Motion Detection, Scheduled uploading and GPIO ...
  20. How do I view the TV-IP410 (w)’s image using SecurView?
    Once you have the camera configured on your network start SecurView.  Click on the "Settings" button then click on the "Add Camera" button.  It will search your network for any supported cameras and display a list of them.  Highlight the camera you want to view in SecurView then click "Add Camera". ...
  21. Which web browsers will allow me to view the video from a TV-IP410 (w)?
    The supported browsers are Internet Explorer 6.0 or above.
  22. What are the minimum system requirements for the SecurView software?
    Please refer to our Camera Helper to determine what hardware specs would be recommended for the amount of cameras and frame rate you require. https://TRENDnet.com/camerahelper...
  23. How do I reset my TV-IP410 (w) back to factory defaults?
    Press and hold in the reset button on the back of the camera for approximately 10 seconds while the power is on to restore the factory default settings. ...
  24. What do the LED’s on the front of the camera represent?
    The top LED is a power light. It should be a steady orange light when power is applied to the camera. The bottom LED is a link light. It should be green and blinking when sending and receiving data. ...
  25. How do I set a password on my TV-IP410 (w) and create user accounts?
    Log into the camera by entering the camera's IP address into your browser.  The default IP address is https://192.168.10.30.  The default username and password are both "admin". Once you have logged into the camera do the following. -Click Setup -Click Basic>User You can define the Adm...
  26. How do I connect my TV-IP410 (w) to my wireless network?
    Log into the camera by entering the camera's IP address into your browser.  The default IP address is https://192.168.10.30.  The default username and password are both "admin". Once you have logged into the camera do the following. -Click Setup. -Click Network>Wireless. -Click the ...
  27. How can I view the TV-IP410 (w) remotely if it’s behind a router?
    You will need to forward the port that the camera is using in the router to the camera. By default this is TCP port 80. From a remote location you would enter in the public or WAN IP address of your router into your browser or add it to SecurView using the public IP address. Refer to your router's u...
  28. What are the recommended system specs for SecurView?
    Due to the heavy load placed on the CPU TRENDnet does not recommend running CPU usage over 70%. With the following computer specs we would recommend no more than 6 cameras. Intel Core Duo 2.5GHz, 2GB Memory, Nvidia GeForce 7100 256MB, 640 x 320 VGA view With higher system specs you can run...